Website cared for by malvern365.co.uk

February 2021 - Some lovely feedback

As a family we would really like to thank you and all your staff for the kindness and care you provided to my lovely and wonderful dad / husband, to my mum whilst he was with you. Sadly he was only with you at Hill House for about three months but dad seemed happy and cared for which I saw that in the activity updates and conversations. Mum was touched that staff reassured her that when she phoned most days it was never a problem.

Personally, I want to thank your lovely activity co-ordinators Julie and Denise, who assisted me to be able to regularly skype dad and support me and my partner  and most importantly my dad during our chats. In the last few days this really meant alot.  They were so accommodating, kind and nothing was too much trouble; I'm grateful for them being in the home and using skype and the techno world!

The care software which your home uses, I feel is simply brilliant, particularly in these very difficult times with visiting and when families live a distance away. Being able to upload things for dad and know these were shared and see what he was up to was so comforting.  You may recall I'm a Social Worker and in all my years I haven't come across this and wish more care homes had something similiar if not the same package. And staff like Julie and Denise to share this!

I remember the first virtual family meeting I joined when dad had just moved to your home and everyone was so positive about Hill House, I found that comforting at the time and having dad lived there I can see why they said this.

Thank you and take care.  V, M&L


A recent testimonial:

We normally publish quotes from resident's family members who have been kind enough to state their thoughts about Hill House in writing.  We recently received such a comprehensive letter from a resident's son we are publishing all of it with the writer's permission.  Please click here to read in full.


Our New Extension - See Pictures Opposite and on The Gallery Page (row 4)

Work is now complete on the new extension. The state of the art bedrooms all have en-suite shower wet rooms, flat screen wall mounted televisions, dedicated internet access, beautiful views over Brixham, profiling beds, and dementia friendly colours and furnishings. There are also a new lounge and dining spaces.


Fun and Fundraising Day at Hill House - See Picture opposite

For Newspaper Article covering this story - Click Here


Hill House maintains close links with Rowcroft, our nurses frequently attending their training sessions and liaising with the Rowcrofts’ nurses. On the 8th October Julie Jones our dedicated activities organiser held a “Fun and Fundraising Day” for our residents, their relatives and friends in aid of Rowcroft Hospice. Julie organised a tombola stall, a cake stall, an auction and musical entertainment from a local singer.

Julie also decided to give up smoking on the 8th September and was sponsored to remain smoking free for one month! This was so very difficult for her but she managed it, and is still smoking free! Her sponsor money came to over £160.00 with all the proceeds going to Rowcroft Hospice. One of our residents’ relatives joined in and gave up alcohol for the same month and donated the money she would have spent! Staff, relatives and friends got busy and baked cakes for sale and Julie thanked them all,  but especially the owners of the nursing home, Golfhill Ltd, who doubled the amount of money raised to a massive £760.00!! We were very pleased to welcome Carolyn Williams, a volunteer ambassador for Rowcroft Hospice, on the 19th November when she visited to collect the cheque at a short presentation at Hill House.


Some testimonials from the last three years:

Dad was always happy with you from the minute he came to Hill House. We will remember always his 95th birthday and the wonderful cake and song. You are all a credit to the home and ensure that is full of love, care and happiness. Our sincere thanks and best wishes. V&J


We would like to express our sincere thanks to all of you at Hill House for the most professional sympathetic and loving manner in which you looked after my mother Joan over the three and a half years she was in residence with you. I am sure your care greatly extended her life and I know that she had many fun afternoons with the entertainment provided in the lounges. TJ


Hill House is a very special place and the work you do can't be praised highly enough. Please know what a difference you made to the whole family and how much your love and laughter helped. S&G


My mother felt at home at Hill House but also we felt at peace that my mother was in such kind and highly professional, capable hands. I am sure you are very proud of your staff - the vital factor that gives Hill House the reputation it deserves. MKB


I would like to express my thanks for the loving care your staff gave to MS during her stay with you. The quality of your staff is exceptional and I would appreciate it if you could pass on my thanks to them. CC


We wanted to let you know how positive everyone we spoke to was about the staff and support they receive at Hill house. "First class, top notch, they are more like friends, they know your name and treat you like individuals, so caring can't fault them" were among the many positive comments we heard. Thank you for the wonderful work you do. RB-T


My husband was fast tracked into this beautiful home and was there for 10 days. He was extremely well looked after in lovely surroundings. The care he had from beginning to end was exemplary as was the kindness and care to myself and family. DS




 

News Updates from Hill House

The aim of this page is to give regular news and event updates as well as testimonials from within Hill House Nursing Home


Our February Hill House Newsletter is ready to read - Click on the red envelope




Hill House Newsletter - February 2021.pdf

CLICK HERE